Basic Skills for School Bus Drivers
Objectives - Participants will be able to:
Reading to Follow Directions
- Simplify written directions into smaller, more manageable pieces.
- Use more effective measures to read key documentation specific to job performance.
- Define the purpose when reading directions to follow them more effectively.
- Identify some key reading strategies for building reading comprehension.
- Identify the main idea in a text.
- Identify context clues, such as prefixes and suffixes, that will aid in comprehension.
- Perform the steps involved in effective writing procedures.
- Identify why understanding the purpose for writing affects the way something is written.
- Correctly fill out a job related form.
- Describe the importance of proper appearance.
- Identify positive work attitudes,
- Identify positive work behaviors.
- Recognize poor work behavior and the consequences that may result.
- Determine individual areas of needed improvement.
- Identify strategies for improving individual work habits.
- Define communication.
- Discuss the process of communication.
- Understand the role of the sender in the communication cycle.
- Identify communication rules.
- Ask questions effectively.
- Identify the steps in a problem solving process.
- Apply a problem solving process to a workplace problem.
- Identify the importance of conflict resolution.
- Detect potential sources of conflict.
- Identify the steps to use to settle a conflict.
- Implement problem solving strategies to find a solution.
- Use assertive communication techniques.
- Identify stressors and stressful situations.
- Recognize personal symptoms and signs of stress.
- Know how to deal with stress mentally and physically.
- Understand why observation is important.
- Separate perception from observation.
- Identify strategies used when observing someone or something.